Privacy Policy.

Overview

Soleo Home ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us about our landscaping services, how we use that information, and the choices you have. By using our website or submitting information through our contact form, you agree to the practices described in this policy.

Information We Collect

Information you provide directly

When you fill out our contact form, request a quote, or contact us by phone or email, you may share:

• Name
• Phone number
• Email address
• Service address (city and ZIP code)
• Project type and project details

Information collected automatically

When you visit our website, we (or services we use) may automatically collect:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on the site
• Referring website (such as Google search or a social media link)
• Marketing tracking parameters (UTM tags, Google Click ID, Facebook Click ID) if you arrived via an ad or marketing campaign

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide a quote for landscaping services
• Schedule consultations, project work, and related communications
• Send follow-up emails, text messages, or calls related to your project
• Improve our website and services
• Understand which marketing channels are most effective
• Comply with legal obligations

SMS / Text Message Communications

If you provide your phone number, you may receive text messages from us about your project, scheduled appointments, or follow-ups. Message and data rates may apply. You can opt out at any time by replying STOP to any text message you receive from us. Reply HELP for assistance.

Your phone number and SMS consent are not shared with third parties for their marketing purposes.

How We Share Information

We share information only in limited circumstances:

• Service providers who help us operate our business (such as our customer relationship management software, email/SMS providers, scheduling tools, and website hosting). These providers are contractually required to protect your information.
• Legal compliance, when required to comply with applicable laws, court orders, or government requests.
• Business transfers, if Soleo Home is involved in a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to support marketing efforts. You can control cookies through your browser settings — most browsers allow you to refuse cookies or alert you when one is being set. Refusing cookies may limit some site functionality.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work to protect your information through commercially reasonable measures.

Your Choices and Rights

You have the right to:

• Request access to the personal information we have about you
• Request that we correct or delete that information
• Opt out of marketing communications at any time
• Withdraw consent to receive SMS messages by replying STOP

If you live in Utah, California, Colorado, Connecticut, Virginia, or another state with comprehensive privacy laws, you may have additional rights under your state's privacy law. To exercise any of these rights, contact us using the information below.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Material changes will be communicated through the website or, where appropriate, by direct contact.