Right of withdrawal

The recipient must immediately check the goods received for completeness and correctness. Complaints after 10 working days will not be accepted. There is no right of return and no right of exchange for products (packaging) that have already been opened.

For products that are damaged during shipping, we will send a direct replacement at no additional cost. In this case, please contact us using the contact form. 

Products complained about must be returned in their original packaging. Returns are to be franked and the sender has to bear the costs.

Returns will be sent to this address: Soleo Home, 23 Avenue William, 1095 Lutry